Niagara University Amazon’s Organizational Culture Case Discussion –

Niagara University Amazon’s Organizational Culture Case Discussion –

Assignment: Create a one (1) page reflection paper based on the content of the article.

Questions to consider when drafting your paper (you do not have to use any of these):

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  1. What aspects of Amazon’s culture give it a competitive advantage and why?
  2. What aspects of Amazon’s culture can cause internal issues for the organization and why?
  3. What is the cost of attrition both short and long term?
  4. How does Jeff Bezos contribute to the culture of Amazon?
  5. Why would some employees thrive at Amazon where others would struggle?
  6. Does the people management strategy of compassion and care make good business sense?
  7. Is Amazon’s employer brand as reported by the New York Times sustainable? Why or why not?
  8. Can or does Amazon’s philosophy of how management treats employees be reflected in how Amazon employees treat customers?
  9. Do customers care about the way employers treat their staff?
  10. What are the pros and cons of pushing staff to be innovative in Amazon’s model?

When drafting your paper, pretend you are submitting your thoughts to a Senior Leader within your organization. As such, you want the information to be concise and to be written as professionally as possible. You do not have to write a traditional paper/essay; use of bullet points are fair game.


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